Designing an excellent model of organizational climate

Document Type : Research Paper

Authors

1 Faculty of Management, Kharazmi University, Tehran, Iran

2 Khatam Al Anbia Air Defense University - Tehran - Iran

Abstract

This study sought to identify and explain the dimensions and components of excellent organizational climate using the Grounded theory in the form of a systematic model. The experts were selected in a targeted manner, based on gradual selection, theoretical adequacy and availability to achieve theoretical saturation. Lincoln and Goba assessment method was used to ensure the validity and reliability of the study. Based on this method, four criteria, reliability and validity, transferability, assurance and verifiability were considered for evaluation. The findings were analyzed by MAXQDA software and, after identifying causal, contextual, and interventional conditions, and strategies and consequences, the model of excellent organizational climate was explained. The findings showed that excellent organizational climate has the main dimensions such as manager's credibility with employees, mutual respect between employees and management, employees' honor to work and organization, organizational responsibility, intimacy between employees, empowerment of employees and managers and justice observation. Increasing the efficiency and profitability of the organization, improving productivity, increasing the quality of working life, promoting the organizational culture and the organization's reputation (branding) and increasing the organization's readiness to operate in a competitive environment were expressed as the consequences of excellent organizational climate.

Keywords

Main Subjects


  • فهرست منابع و مآخذ

    الف. منابع فارسی

    • طالب‌پور، مهدی؛ معرفتی، اکبر و غلامیان، جواد (1387)، «ارائه مدل رگرسیونی جو سازمانی و کارآفرینی سازمانی دانشکده‌های تربیت‌بدنی ایران»، پژوهش در علوم ورزشی، شماره 22، بهار 1388، صص 116-97.
    • کریمی، جعفر (1385)، بررسی رابطه بین جو سازمانی و خلاقیت در ادارات تربیت‌بدنی استان آذربایجان غربی، پایان‌نامه کارشناسی ارشد، دانشگاه ارومیه.
    • لیمن، امی (2003)، «خلق محیطی متعالی برای کار کردن: درس‌هایی از یک‌صد شرکت برتر»، ترجمه محمدعلی بابایی زکلیکی و بهزاد ابوالعلائی، گزیده مقالات سی و پنجمین همایش بین‌المللی منابع انسانی مرکز مدیریت اروپا ونیز، ایتالیا، صص 27 – 19.
    • نادری خورشیدی، علی‌رضا (1381)، طراحی و تبیین الگوی توسعه قابلیت یادگیری سازمانی در شرکت ایران‌خودرو (لازمه ورود به موقعیت رقابتی)، رساله دکتری، دانشگاه تهران.
    • نژاد ایرانی، فرهاد (1381)، مدیریت خلاقیت و نوآوری در سازمان‌ها، تهران، انتشارات پیک سبحان، چاپ اول.
    • نیک‌پیما، نسرین و غلام‌نژاد، حانیه (1389)، «عوامل مؤثر بر دیدگاه پرستاران شاغل در بیمارستان‌ها در مورد ابعاد مختلف جو سازمانی»، مجله دانشکده پرستاری و مامایی دانشگاه علوم پزشکی تهران، دوره 16، شماره 2، صص 72 – 78.

     

    الف. منابع انگلیسی

    • Aarons, G. A. and Sawitzky, A. C. (2006). “Organizational climate partially mediates the effect of culture on work attitudes and staff turnover in mental health services”. Administration and Policy in Mental Health, 33(3), 289-301.
    • Ahmad, Z., Ali, L. and Ahmad, N. (2012). “Organizational climate: A study of pharmaceutical industry in Pakistan”. African Journal of Business Management, 6(49): 11880-11886.
    • Appelbaum, S.H., Iaconi, G.D. and Matousek, A. (2007). “Positive and negative deviant workplace behaviors: causes, impacts, and solutions”. Corporate Governance, 7(5): 586-598
    • Arnold, Edwin. (2013). Improving organizational climate for excellence in patient care. Health Care Manag (Frederick). National Center for Biotechnology Information, U.S. National Library of Medicine 8600 Rockville Pike, Bethesda MD, 20894 USA Jul-Sep;32(3):280-6. doi: 10.1097/HCM.0b013e31829d7898
    • Chahar, B. and Hatwal, V. (2019). “Employees training and its impact on learning and creativity: moderating effect of organizational climate”. Problems and Perspectives in Management, 17(2), 430.
    • Dackert, I., Loov, L. A. and Martensson, M. (2004). “Leadership and climate for innovation in teams”. Economic and Industrial Democracy, 25) 2(, 301-318
    • Delgoshaee, B., Tofighi, SH., Kermani, B. (2009). “Relationship Between Organizational Climate and Organizational Commitment among Staffs and Managers of Educational Hospitals Affiliated to Hamedan University of Medical Sciences”. Journal of Gonabad Univ of Med Sci, 14(4):60-9. [In Persian]
    • Edmonton, J., Western, J. (2002). “Leadership development in health care: what do we know? ”. Journal of management in medicine; 16: 34-74.
    • Emadi, Z. (2009). Relationship between organizational citizenship behavior and organizational climate in the ministry of science, research and technology. M.A. Thesis. Iran: Payame Noor University. [In Persian]
    • Fainshmidt, S. and Frazier, M. L. (2017). What facilitates dynamic capabilities? The role of organizational climate for trust. Long Range Planning, 50(5), 550-566.  
    • Farooqui, M.R. (2012). “Measuring Organizational Citizenship Behavior (OCB) as a Consequence of Organizational Climate (OC) ”. Asian Journal of Business Management, 4(3): 294-302.
    • Farrell, L. and Hurt, A. C. (2014). “Training the Millennial Generation: Implications for Organizational Climate”. E Journal of Organizational Learning & Leadership, 12(1).
    • George, J. M. and Jones, G. R. (2002). Organizational behaviour. 3rd edn. Harlow: Pearson Education.
    • Geue, P. E. (2018). “Positive practices in the workplace: impact on team climate, work engagement, and task performance”. The Journal of Applied Behavioral Science, 54(3), 272-301.
    • Gibson, James, Jvanccevich, John, M. and Donnelly, James. (1973). Organizations (Structure, Process, Behavior), JR.
    • Glisson, C. and Green, P. (2011). “Organizational climate, services, and outcomes in child welfare systems”. Child Abuse & Neglect, 35(8), 582–591.
    • Halpin, A. W. and Croft, D. B. (1962). The organizational climate of schools, [Chicago]: Midwest Administration Center.
    • Harrington, H. James. and Voehl, Frank. (2012). The organizational master plan handbook, Taylor & Francis group, CRC Press.
    • Holloway, J.B. (2012). “Leadership Behavior and Organizational Climate: An Empirical Study in a Nonprofit Organization”. Emerging Leadership Journeys, 5(1): 9- 35.
    • Hoy, W. and Miskel, G. (2001). Educational administration, theory, research and practice, 5th edition, New York: Mc Graw - Hill Inc.
    • Hunter, E. M., Perry, S. J. and Currall, S.C. (2001). “Inside multi-disciplinary science and engineering research centers: The impact of organizational climate on invention disclosures and patents”. Journal of research policy, article in press, available on: www.science direct.com.
    • Iqbal, A. (2019). “The strategic human resource management approaches and organisational performance: The mediating role of creative climate”. Journal of Advances in Management Research, 16(2), 181-193.
    • Kanten, Pelin, and Funda, Ulker. (2013). “The Effect of Organizational Climate on Counterproductive Behaviors: An Empirical Study on the Employees of Manufacturing Enterprises”. The Macrotheme Review, 2(4), 144-160.
    • Lincoln, Y. S. and Guba, E. G. (1985). Naturalistic inquiry. Beverly Hills,CA:Sage Retrieved June 20, 2011 from http://www.qualres.org/ Home Linc-3684.html.
    • Litwin, George H., and Stringer, Robert A. (1968). Motivation and organizational climate, Harvard University.
    • Masoga, Liziwe. (2013). The role of personality and organisational climate in employee turnover, Retrieved from: www. dissertatin. com.
    • Moslehpour, M., Altantsetseg, P., Mou, W. and Wong, W. K. (2019). Organizational Climate and Work Style: The Missing Links for Sustainability of Leadership and Satisfied Employees. Sustainability, 11(1), 125.
    • Ownes, Robert G. (1991 ). “Organizational behavior in education”, forth edition American Allyn and Bacon.
    • Sabeti, Z. (2000). The relationship between organizational climate and morale of teachers in primary schools in Qom. MS thesis, Qom Governmental Management Center.
    • Schneider, B. (1990). Organizational Climate and Culture. San Francisco, CA: Jossey-Bass.
    • Shadur, M.A., Kienzle, R. and Rodwell, J.J. (1999). “The Relationship between Organizational Climate and Employee Perceptions of Involvement The Importance of Support”. Group and Organization Management; 24(4): 479-503.
    • Shanker, R., Bhanugopan, R., Van der Heijden, B. I. and Farrell, M. (2017). “Organizational climate for innovation and organizational performance: The mediating effect of innovative work behavior”. Journal of vocational behavior, 100, 67-77.
    • Steers, R. M. and Lee, T. W. (2017). “Facilitating effective performance appraisals: The role of employee commitment and organizational climate”. In Performance measurement and theory (pp. 75-93). Routledge.
    • Strauss. A, Corbin, J. (1990). basics of qualitative research: Grounded theory procedures and techniques. Sage Publications, Inc.
    • Sussman, Lyle, Deep, Sam. (1989). The Communication Experience in Human Relations, Published by South-Western Pub.
    • Svyantek, D.J. and Bott, J.P. (2004). Organizational culture and organizational climate measures: An integrative review. John Wiley & Sons Inc.
    • Wang, C.L., Ahmad, P.K. (2004). “The development and validation of the organizational innovativeness construct using confirmatory factor analysis”. European journal of innovation management, 7(4), 303-13.